> For the complete documentation index, see [llms.txt](https://versatech.gitbook.io/versatix/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://versatech.gitbook.io/versatix/fundamentals/commands/tickets.md).

# Tickets

#### General Ticket Commands

| Slash Command | Subcommand                           | Description                                                          |
| ------------- | ------------------------------------ | -------------------------------------------------------------------- |
| /ticket       | setup \<channel>                     | Setup a new ticket message                                           |
| /ticket       | log \<channel>                       | Setup a ticket log channel                                           |
| /ticket       | limit \<amount>                      | Max number of tickets a user can have open at once                   |
| /ticket       | close                                | Closes the ticket                                                    |
| /ticket       | closeall                             | Closes all tickets                                                   |
| /ticket       | add \<user>                          | Adds a user to a ticket                                              |
| /ticket       | remove \<user>                       | Removes a user from a ticket                                         |
| /ticket       | transfer                             | Transfers an open ticket to a different ticket category              |
| /ticket       | blacklist add-user \<user> \<reason> | Blacklists a user from opening a new ticket                          |
| /ticket       | blacklist remove-user \<user>        | Removes a user from the blacklist allowing them to open a new ticket |

#### Ticket Category Commands

| Slash Command | Subcommand                 | Description                                         |
| ------------- | -------------------------- | --------------------------------------------------- |
| /ticketcat    | list                       | Lists all ticket categories                         |
| /ticketcat    | add \<category> \<roleID>  | Creates a new ticket category                       |
| /ticketcat    | remove \<category>         | Removes a ticket category                           |
| /ticketcat    | pause \<category> \<state> | Pauses a ticket category from accepting new tickets |